Octopus gone dark on upgrade to OS5 - Support http://forum.genoqs.net/community/support/octopus-gone-dark-on-upgrade-to-os5 genoQs Machines Forum Discussion Board en-US Mon, 11 May 2026 07:11:04 +0000 wpForo 60 RE: Octopus gone dark on upgrade to OS5 https://forum.genoqs.net/community/support/octopus-gone-dark-on-upgrade-to-os5#post-112 Sun, 11 Oct 2020 16:05:49 +0000 @eellis

Hey Eric, no need, I got it sorted. Not being so much of a computer geek, I had forgotten that 'enter' is not the same as 'return'. Doh! Anyway, for anyone reading this, it's accessed via a modifier + return key on new Macs, I think. I just dug out an ancient keyboard. Thanks for your help, once you pointed out that I wasn't uploading the file, I managed to figure it out.

]]> Support stratblue https://forum.genoqs.net/community/support/octopus-gone-dark-on-upgrade-to-os5#post-112 RE: Octopus gone dark on upgrade to OS5 https://forum.genoqs.net/community/support/octopus-gone-dark-on-upgrade-to-os5#post-111 Sun, 11 Oct 2020 15:58:06 +0000 Hey, I’ll be out for a bit and I need my computer to check. It may be the baud rate being too high, or one of the connection protocol check boxes. @handsfelloff knows a lot more about different terminal software. I’m guessing you’re on Mac and I run Linux so I’ll do my best. I’ll post in ~4 hours. 

]]> Support Eric https://forum.genoqs.net/community/support/octopus-gone-dark-on-upgrade-to-os5#post-111 RE: Octopus gone dark on upgrade to OS5 https://forum.genoqs.net/community/support/octopus-gone-dark-on-upgrade-to-os5#post-110 Sun, 11 Oct 2020 13:39:56 +0000 @eellis

I have tried a few times now, even being conscious of a timeout situation I did it as quickly as possible, I also tried loading it from a different folder. So what are these 'settings' of which you speak....?

]]> Support stratblue https://forum.genoqs.net/community/support/octopus-gone-dark-on-upgrade-to-os5#post-110 RE: Octopus gone dark on upgrade to OS5 https://forum.genoqs.net/community/support/octopus-gone-dark-on-upgrade-to-os5#post-109 Sun, 11 Oct 2020 13:08:18 +0000 Hm, I remember this has happened to me. Your terminal may be hanging up because the settings are off. Or, maybe it timed out again. After you issue the load command, you select your file and it should transfer, unless it times out. You will see the terminal print a character every second or so and after five or ten it gives up. If you send the file after it gives up, you will get a stuck transfer, which is what you have. I recommend you try again. 

]]> Support Eric https://forum.genoqs.net/community/support/octopus-gone-dark-on-upgrade-to-os5#post-109 RE: Octopus gone dark on upgrade to OS5 https://forum.genoqs.net/community/support/octopus-gone-dark-on-upgrade-to-os5#post-108 Sun, 11 Oct 2020 12:01:21 +0000 Ok...this is what I have now:

 
I see no way to actually send the file, it just seems to hang with no progress bar movement. I realised also that the pdf I was following lacks the instructions to switch to 'binary data' in the transfer convert menu.
]]> Support stratblue https://forum.genoqs.net/community/support/octopus-gone-dark-on-upgrade-to-os5#post-108 RE: Octopus gone dark on upgrade to OS5 https://forum.genoqs.net/community/support/octopus-gone-dark-on-upgrade-to-os5#post-107 Sun, 11 Oct 2020 11:40:58 +0000 Crikey Eric, that's quick, I just went to sit down in the garden and de stress! I'll try it now.

]]> Support stratblue https://forum.genoqs.net/community/support/octopus-gone-dark-on-upgrade-to-os5#post-107 RE: Octopus gone dark on upgrade to OS5 https://forum.genoqs.net/community/support/octopus-gone-dark-on-upgrade-to-os5#post-106 Sun, 11 Oct 2020 11:34:18 +0000 Hey Nick,

From the terminal output it looks like you issued the command to load the ELF file but you didn’t actually send it using your terminal. Then, I think you saved ... a failed transfer to NAND memory (flash). Now the boot loader can’t start the machine because the OS is missing. You should be able to transfer the ELF successfully, save it and get the machine back. The bootloader is stored in a different location so I don’t think there is anything wrong. Just be careful to double check the commands, or copy/paste directly from the guide. 

We can help you transfer using the terminal. You need to select the file before it times out. It looks like you took too long :/ it will take about 3 mins and you’ll see a progress bar in the terminal UI. 

]]> Support Eric https://forum.genoqs.net/community/support/octopus-gone-dark-on-upgrade-to-os5#post-106 Octopus gone dark on upgrade to OS5 https://forum.genoqs.net/community/support/octopus-gone-dark-on-upgrade-to-os5#post-105 Sun, 11 Oct 2020 11:18:11 +0000 Hi there.

 

tried to update to the new OS 5 but I have run into a problem. The Octopus display is dark but if i restart it or reset using the red button I can see the boot sequence in Zterm

 
I get error: 6 in SerGetBuf when I start it. Any ideas where to go from here?
 
Thanks.
]]> Support stratblue https://forum.genoqs.net/community/support/octopus-gone-dark-on-upgrade-to-os5#post-105